The Administrative Assistant provides advanced clerical and receptionist support for the clinical team and provides assistance to staff, physicians, nurses and clients. This is a 32.50 hours a week position with the hours being Monday through Friday 9:00 am – 4:00 pm.
Major Functional Areas and Description of Duties:
Responsible for client check in and checkout process, direct incoming phone calls, provide account information to clients and staff as requested, and receivables processing;
Schedule appointments, and coordinate calendars and centralized scheduling as requested. Ensure efficient patient flow by assessing availability of clinical team members and notifying supervisor of conflicts as needed;
Stock office supplies, equipment and other materials to allow team members to complete assigned responsibilities, assist with authorizations, document processing and faxing, and data input; scanning into EMR.
Coordinate departmental correspondence to facilitate on-going communications and efficient departmental operations;
Minimize non-productive time and slow periods with activities that will prepare for future clinic needs: organizing, housekeeping and assisting others;
Performs functions professionally and in a manner that protects the integrity, confidentiality, and rights of all clients;
Physical Demands and Working Conditions:
The majority of the work takes place in an office setting; manual dexterity is needed to use computers and standard office equipment. The ability to sit for extended periods of time is required.